How can I place an order?
You can shop directly through our online store or at one of our local pop-up shops. Browse our collections, select your favorite pieces, and proceed to checkout. Once you place your order, you’ll receive an order confirmation email.
Can I change or cancel my order?
AirieMarie is not responsible for packages shipped to incorrect or incomplete addresses provided by the customer. If you notice an error after placing your order, please contact us immediately. While we will do our best to assist, we cannot guarantee changes once an order has been processed.
We do not accept cancellations.
How do I know if my order has shipped?
Once your order ships, you’ll receive an email confirmation with tracking information so you can follow your package.
Shipping
Do you offer free shipping?
We offer free shipping on orders over $150, U.S. only.
Shipping options and any applicable shipping fees for other products will be displayed at checkout.
How long does shipping take?
Orders are typically processed within 1 to 3 days excluding holidays and weekends. Once your order ships, delivery times depend on the shipping method selected at checkout.
Please note that processing and shipping times may be longer during launches, sales, holidays, and other high-volume periods.
Do you ship internationally?
At this time, we ship to the U.S. only. International shipping will be coming in the future.
What if my package is lost or marked as delivered but I can't find it?
If your package is delayed or marked as delivered but you can't locate it, please allow 24–48 hours for carrier updates and delivery completion.
If you still cannot locate your package after this timeframe, please contact us, and we will assist in filing a carrier inquiry when appropriate.
AirieMarie is not responsible for lost, stolen, or misdelivered packages once the shipping carrier marks them as delivered.